How to reach us
General Enquiries
Questions about ArcaneNeko, our projects, or anything else? We'd love to hear from you.
hello@arcaneneko.com →Support
Need help with your Git account, Neovoxis, or any of our services? Support enquiries go here.
support@arcaneneko.com →Security Reports
Found a vulnerability? Please report it responsibly before public disclosure. We take all reports seriously.
security@arcaneneko.com →Abuse Reports
Report content or accounts that violate our Terms of Service, including harassment, spam, or illegal content.
abuse@arcaneneko.com →Legal & Privacy
Data access requests, GDPR/UK GDPR rights, or legal enquiries. See our Privacy Policy for your rights.
legal@arcaneneko.com →Community
Want to chat with us and the community in real time? Join us on Neovoxis, it's our own platform and we're active there.
Join Neovoxis →Response times: We're a small, volunteer-run team. We aim to reply to all emails within a few days. Security reports are prioritised and will receive a response within 48 hours where possible. We don't have a support ticket system, a plain email is all you need.