01 Introduction
These Terms of Service ("Terms") govern your use of all services provided by ArcaneNeko. By accessing or using any of our services, you agree to be bound by these Terms.
Please read them carefully. If you do not agree with any part of these Terms, please do not use our services.
These Terms should be read alongside our Privacy Policy, which explains how we handle your data.
Plain English summary
Use our services sensibly. Don't do anything illegal or harmful. Be responsible for what you post. We'll try to keep things running smoothly, but we can't make guarantees. If you break the rules, we may suspend your access.
At a glance
Free services
Everything listed here is free to use. There are no subscriptions or paid tiers.
Use them lawfully
Don't use ArcaneNeko for illegal content, abuse, malware, spam, or attacks on our systems.
Your content stays yours
You keep ownership of what you upload. We only get the rights needed to run the service.
Public means public
Anything posted in public repositories or public communities can be seen by others.
We can suspend abuse
We may suspend or remove accounts that break these rules, especially for serious violations.
Need help?
You can jump to contact details anytime for support, abuse reports, privacy questions, or security issues.
02 Our Services
ArcaneNeko provides the following services, all of which are free to use:
- arcaneneko.com - our main website, providing information about ArcaneNeko and our projects
- git.arcaneneko.com - free git hosting powered by Gitea, open to anyone
- Arcane Status - free, open source status page software (MIT License) and a hosted instance
- neovoxis.com - a chat and community platform currently in early preview
All services are provided free of charge with no premium tiers, paywalls, or subscriptions.
03 Eligibility
To create an account on any ArcaneNeko service, you must be at least 13 years old.
If you are between 13 and 15 years old and based in an EU/EEA country, you must have permission from a parent or guardian to use our services, in accordance with EU GDPR age requirements for digital services.
By creating an account, you confirm that you meet the age requirements applicable in your country. If we become aware that an account belongs to someone under the minimum age, we will terminate that account.
04 Your Account
When you create an account on our git service or on Neovoxis, you are responsible for:
- Keeping your login credentials confidential
- All activity that takes place under your account
- Notifying us promptly at security@arcaneneko.com if you believe your account has been compromised
You must provide accurate and truthful information when creating your account. You may not create an account on behalf of someone else without their permission, or impersonate any person or entity.
You may only hold one account per service unless we specifically permit otherwise. Duplicate accounts created to evade suspensions or bans are not permitted.
05 Acceptable Use
Our services may be used only for lawful purposes and in accordance with these Terms. You agree not to use our services to:
Illegal or harmful content
- Post, upload, or distribute any content that is illegal under UK or EU law
- Share child sexual abuse material (CSAM), this will result in immediate account termination and referral to law enforcement
- Distribute malware, ransomware, spyware, or any other malicious software
- Facilitate fraud, phishing, or other scams
- Violate intellectual property rights, including copyright and trademarks
Harassment and abuse
- Harass, threaten, bully, or intimidate any person
- Post content that is grossly offensive, hateful, or discriminatory based on protected characteristics
- Doxx individuals (share someone's private information without consent)
- Stalk or monitor individuals without their knowledge or consent
Abuse of our systems
- Attempt to gain unauthorised access to our systems or to other users' accounts
- Launch denial-of-service attacks or otherwise disrupt our services
- Send spam, unsolicited bulk messages, or use our services for mass marketing
- Abuse our free hosting resources (e.g. using our git service as a file hosting CDN or crypto mining operation)
- Scrape or systematically harvest data from our services without permission
We reserve the right to determine what constitutes a violation of these rules. When in doubt, ask us before doing something that could be considered borderline.
06 Content & Ownership
Your content
You retain ownership of all content you create and upload to our services, your code, messages, and files are yours.
By uploading content to our services, you grant ArcaneNeko a limited, non-exclusive licence to store, transmit, and display that content solely for the purpose of providing the service to you. We do not claim ownership of your content and will not use it for any other purpose.
Public content
Content you post in public git repositories or public Neovoxis servers is visible to anyone. Think carefully before posting sensitive information publicly. Public repository content may be indexed by search engines or forked by other users.
Your responsibility
You are solely responsible for the content you post. ArcaneNeko is not responsible for user-generated content, though we will act on reports of content that violates these Terms.
Reporting content
If you encounter content that violates these Terms, please report it to abuse@arcaneneko.com.
07 Git Hosting, Additional Terms
Our git service (git.arcaneneko.com) is intended for hosting software projects and related development work. The following additional rules apply:
- Fair use: Do not use the service as a general file storage or media hosting service. Repositories should primarily contain source code or project-related files.
- No malware: Do not host malicious software, exploit code designed to cause harm, or tools intended primarily for illegal purposes.
- Public repositories: You are responsible for the contents of your public repositories. If you accidentally commit sensitive data (API keys, passwords), treat it as compromised and rotate it immediately.
- Resource limits: We may impose fair use limits on repository size or other resources to ensure the service remains available for everyone.
08 Neovoxis, Additional Terms
Neovoxis is a chat and community platform. In addition to the general acceptable use rules above, the following applies:
Server owners & administrators
If you create a server on Neovoxis, you are responsible for moderating your community and ensuring it complies with these Terms. ArcaneNeko is not responsible for content posted in user-created servers, but we reserve the right to remove servers that violate these Terms.
Direct messages
Direct messages are end-to-end encrypted. While we cannot read DM content, the acceptable use rules still apply. Using DMs to send spam, harassment, illegal material, or CSAM is prohibited regardless of encryption.
Early preview
Neovoxis is currently in early preview. This means the platform is still under active development. Features may change, be removed, or be unstable. We appreciate your patience and feedback.
Community standards
Beyond what's legally prohibited, we expect users to treat each other with basic respect. We reserve the right to act on behaviour that, while not necessarily illegal, is genuinely harmful to other users or to the community.
09 Open Source Software
ArcaneNeko develops and distributes open source software, including Arcane Status, under the MIT License. When you use this software, the terms of the respective open source licence apply.
The MIT License permits you to use, copy, modify, merge, publish, distribute, sublicense, and sell copies of the software, subject to including the original copyright notice.
These Terms of Service apply to our hosted services (arcaneneko.com, git.arcaneneko.com, neovoxis.com, status.arcaneneko.com). If you self-host our open source software, these Terms do not apply to your own instance.
10 Service Availability
We work hard to keep our services available and reliable, but we cannot guarantee 100% uptime. Our services are provided "as is" and "as available", without any warranty of any kind.
We may take services offline for:
- Scheduled maintenance (we'll try to give advance notice)
- Emergency security updates
- Circumstances beyond our control (e.g. infrastructure failures)
We are not liable for any loss or inconvenience caused by service interruptions. For visibility into service health, you can check our status page at status.arcaneneko.com.
We reserve the right to discontinue any service with reasonable notice. If a service is to be permanently shut down, we will give users at least 30 days' notice to export their data where technically feasible.
11 Termination
By you
You may stop using our services at any time. You can delete your account through your account settings on any service. See our Privacy Policy for details on what happens to your data after deletion.
By us
We reserve the right to suspend or permanently terminate your account if you:
- Violate these Terms of Service
- Post illegal content
- Abuse or disrupt our services
- Use a fake identity or impersonate others
- Engage in conduct that is harmful to other users or to ArcaneNeko
For serious violations (e.g. CSAM, malware distribution), termination will be immediate and without notice. For other violations, we will generally attempt to contact you first, except where doing so would be impractical or counterproductive.
If your account is suspended and you believe this was in error, you can appeal by contacting support@arcaneneko.com.
12 Limitation of Liability
To the fullest extent permitted by UK law, ArcaneNeko and its team members shall not be liable for:
- Any indirect, incidental, special, or consequential losses arising from your use of our services
- Loss of data, revenue, or profits
- Content posted by other users
- Interruptions to service availability
- Any damage resulting from unauthorised access to your account due to your own failure to keep your credentials secure
Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
Our services are provided free of charge. Given this, it is reasonable that our liability exposure is limited.
13 Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are based in an EU/EEA country, you may also have rights under applicable EU consumer protection laws. Nothing in these Terms affects your statutory rights as a consumer.
14 Changes to These Terms
We may update these Terms from time to time. When we make significant changes, we will:
- Post the updated Terms on this page with a new "last updated" date
- Notify registered users via email or an in-app notice at least 14 days before changes take effect (except in cases of legal necessity requiring immediate changes)
Your continued use of our services after changes take effect constitutes your acceptance of the updated Terms. If you do not accept the changes, you should stop using the relevant service and, if applicable, delete your account before the changes take effect.
15 Contact Us
Appeals, account issues, and access problems.
Report abuseabuse@arcaneneko.comIllegal content, harassment, spam, or service misuse.
Security issuesecurity@arcaneneko.comResponsible disclosure and account compromise reports.
If you have questions about these Terms, or want to report a violation, get in touch:
- General enquiries: hello@arcaneneko.com
- Legal / privacy: legal@arcaneneko.com
- Security reports: security@arcaneneko.com
- Abuse reports: abuse@arcaneneko.com
- Account support: support@arcaneneko.com